We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of CIBC’s Talent Acquisition team, you will deliver the best-in-class experiences to enable CIBC to become the destination of choice for top talent. As a Candidate Care Specialist, you will be instrumental in supporting candidates, Talent Acquisition Partners, Hiring Managers, and internal stakeholders. Your focus will be to ensure the candidate’s experience is exceptional during the application and interview process at CIBC. You will support Talent Acquisition Partners by assigning job requisitions, creating offer letters, ordering background screening packages and preparing candidates for interviews. You will work closely with Talent Acquisition Partners, and other internal and external partners to help create an exceptional hiring experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Attention to detail – Ensure offer letters are accurate and generated within 24hrs or one business day time frame. Diligently support candidates by providing an exceptional concierge experience (providing a preview of the experience, timelines, tips and advice to be successful). Work with Talent Acquisition partners and governance to identify appropriate employment letter clauses to meet unique business requirements.

• Confidentiality – Demonstrate professionalism, discretion and sound judgment in sensitive situations involving confidential information.

• Organization – Demonstrate ability to prioritize tasks, calendar, emails and phone calls in an efficient and effective manner. Time management is critical to role.

• Customer Service – Demonstrate ability to communicate with candidates / stakeholders, solve problems, demonstrate patience and understanding, and resolve issues in a timely manner.

• Continuous improvement – Provide your input to help enhance existing processes and share your ideas on new ways of doing things

Who you are

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You're driven by collective success. You know that collaboration can transform a clever idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it's the right thing to do.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You can demonstrate experience in MS Word, Excel, PowerPoint, Outlook. It’s an asset if you have experience with other related systems, including Workday.

• It’s an asset if you’re fluent in French.

• Values matter to you. You bring your real self to work, and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Business Processes, Communication, Interpersonal Communication, Office Administration, Organizational Efficiency, Personal Initiative, Teamwork