We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As an integral member of the Personal Banking and Imperial Service National Office at CIBC, reporting directly to the Vice-President, Distribution Strategy, the Senior Director, Distribution Strategy will play a key role in leading the development, implementation of business strategies and the execution of strategic initiatives to enable the Personal and Business Banking SBU to deliver on its overall strategic priorities and goals. The Senior Director integrates components from the distribution strategy, frontline operations, banking center network, technology, digital capabilities, and investment initiatives to ensure we are driving growth and productivity across our bank. This role will develop strategies aligned with overall strategic priorities of Personal and Business Banking (PBB), develop multi-year roadmaps, drive continuous improvement while staying abreast of industry trends to inform and shape our retail distribution strategy. This is a highly collaborative role with exposure across the bank, that requires strong thought leadership, strategic decision making, proactive stakeholder management, influencing and people management capabilities.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Strategy development and execution – Lead and oversee the development, management, and organization of the retail distribution strategy. Support the creation of a long-term vision and strategy for retail banking, providing analysis, research, and interpretation to enable a multi-year roadmap. Shape and influence business leaders on defining, prioritizing, and executing initiatives to achieve strategic objectives, develop and execute strategic initiatives that leverage technology, digital, and AI to enhance retail distribution processes, workflows, and growth. Maintain a deep understanding of the business' strengths and opportunities, ensuring all initiatives remain aligned with enterprise goals and strategies. Act as the business lead for strategic initiative execution, collaborating with partners to define business requirements and ensuring successful implementation. Ensure projects are delivered on time while effectively managing risks and stakeholder expectations. This approach ensures alignment with strategic priorities, drives innovation, and positions the organization for sustainable growth.

• Research and data analysis – Oversee internal and external research and data analysis to identify and evaluate potential opportunities while staying informed on key trends, industry developments, client needs, and regulatory changes. Provide leadership in conducting financial and data analysis, as well as quantitative assessments of opportunities, to support informed decision-making. Interpret research and data insights to shape and drive strategy development. Emphasize the evaluation of both quantitative and qualitative factors, including the costs and benefits of investments, and leverage these analyses to effectively prioritize initiatives.

• Stakeholder management, cross-functional collaboration & relationship building – Actively collaborate with stakeholders across CIBC to identify opportunities and execute strategic initiatives. Lead stakeholder engagement by understanding their needs and priorities, gathering insights to inform the development of new opportunities. Act as the primary liaison across multiple stakeholder teams to ensure strategic alignment and the successful execution of initiatives. Partner with individuals at various levels of the organization to foster alignment and support the advancement of the digital servicing roadmap.

• Leadership and people management – Lead, guide and motivate the team to achieve shared objectives with a clear sense of purpose and direction. Effectively execute priorities by setting the appropriate context when assigning tasks, ensuring that each individual’s role aligns with and supports the overarching goals of the National Office and CIBC. Inspire productivity and drive meaningful outcomes by fostering a positive and inclusive work environment where team members feel empowered, valued, and motivated to perform at their best. Enable growth by identifying and providing development opportunities that enhance both individual and team capabilities, while serving as a role model who consistently champions CIBC’s mission, vision, and values.

Who you are

• You can demonstrate 8 to 10 years proven work experience in developing innovative strategies that align with organizational goals and drive business growth within financial institutions, showcasing a strong track record of success in driving strategic initiatives and achieving business outcomes using in-depth research to identify opportunities, trends, and challenges within the financial services industry.

• You have a degree in Business (MBA preferred).

• You can demonstrate strong leadership experience with the ability to inspire and influence stakeholders at all levels of the organization. A collaborative mindset to build relationships and drive consensus in a dynamic environment.

• You can demonstrate strong experience to effectively navigate and collaborate within a complex matrix organization, fostering alignment and driving cross-functional initiatives to achieve strategic priorities.

• You can demonstrate thorough understanding of the financial industry, including financial services practices, principles, and regulatory frameworks. Ability to analyze and interpret complex concepts and apply them in innovative and practical ways across all levels of the organization.

• You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Analysis, Business Strategies, Complex Analysis, Cross-Functional Partnerships, Executive Presenting, Financial Modeling, Financial Services Industry, People Management, Relationship Management