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Corporate Application Specialist - CAS



Montreal, QC, Canada
Posted on Friday, May 26, 2023

Position Description:

CGI is seeking a Business Analyst to join our corporate Global Business services team located in downtown Montreal.

The PCB Business Analyst supports the Global Business Services (GBS) Application and the GBS Operations teams with functional, technical and process support. Additionally, they are responsible for implementing initiatives and automations related to business processes and systems, based on the priorities that CGI have made. Initiatives may be strategic, tactical, or operational.
The CAS contributes by analyzing, designing, maintaining and improving business processes. They also take care of the implementation and testing of these in supporting applications.
The CAS is working in a continuously changing, challenging and international environment and this role require a close communication and interaction with multiple internal clients around CGI worldwide.

The Business Analyst will play a key role mainly for Order to Cash (O2C) Project, Contract, Billing, (PCB)

Your future duties and responsibilities:

• Develop expertise in operational and financial processes to support the expanded Global Business services, as well as in-house clients
• Give technical support to GBS Operations teams based in Montreal, Lisbon and India
• Analyze, document, and follow up on changes and resolution on incidents
• Maintain system configuration
• Ensure continuous development of QA activities
• Participate in various initiatives to improve the effectiveness of systems and processes
• Conduct detailed business analysis, impact analysis, identify risks and recommend mitigation measures
• Work with enhancement requests: writing specifications, executing tests and documenting results
• Update existing documentation or create new, when the process or system have been enhanced
• Identify opportunities for improvements and system enhancements to improve business processes.

Required qualifications to be successful in this role:

• Minimum of 3 years’ relevant experience in business process analysis is required
• A good understanding of the Finance processes is required
• Have good understanding of Finance ERP system (Peoplesoft Project costing, Contracts, Billing, GL)
• Ability to analyze, problem-solving skills and synthesize large amounts of information
• Aptitude for and interest in IT tools and high-volume data processing
• Aptitude for process designing.
• Ability to communicate with the business (internal customers) and the IT team.
• Ability to communicate complex information effectively.


Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

See more open positions at CGI

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