Position Description:

SE - EUC Access Admin L2

o AD administration – Provision, De-provision, Activate, Terminate and Update user identities
o O365 & Exchange Administration - Provision, De-provision, Modification & Termination of DL, Mailbox and Public Folder.
o Administration of Application & FTP access.
o Ensure File share permissions are setup correctly and restricted accordingly.
o Access Management – via AD groups and on client specific applications.
o Routine housekeeping of AD and systems under support purview
o Generate and Publish routine reports as per client requirements
o Create and Maintain support documentation.
o Ensure that the customer´s orders are carried out within SLA and by strictly adhering to the routines, Quality Procedures and in accordance with ITIL Incident Management guidelines.
o To identify potential improvements allowing improved use of resources by automation or change or procedures
o To act as a point of contact for technical queries and share technical knowledge wherever possible, assist with technical training if required.



Ready to work in night shift and flexible for other hours

Skills:

• ITIL
• MS Remote Desktop Services

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.