Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the past 20 years and helping mitigate billions of dollars in financial and brand risk.

In this role (remote-first), you will be responsible for partnering with our Account Executives and Account Managers to provide technical expertise when hunting new business and selling within our growing world-class customer base. Your focus in this role will be to facilitate product-focused technical conversations with both internal and external stakeholders and to support the team in exceeding sales targets

What You’ll Do

• Collaborate with the sales teams to understand customer requirements and provide sales support
• Lead technical sales discussion which involve complex product discussions, system integration, data migration, and communicate these in an easy-to-understand way
• Participate in product demonstrations for prospects via web, telephone, and face to face meetings
• Help overachieve on monthly, quarterly, and annual sales targets
• Support the sales organization by helping generate high-quality sales leads, collaborate on RFP responses, increase sales velocity by removing technical roadblocks, and preparing customers for success as they transition to delivery
• Maintain and update knowledge of i-Sight product and services as well as sales objectives
• Conduct product gap analysis for Customers interested in upgrading their product
• Establish and maintain effective working relationships with internal supporting teams such as Technology, Delivery, and Product
• Bring a growth mindset to work everyday

Who We’re Looking For

• University, College and/or Post Graduate Certificate related to Computer Science, Business, or equivalent working experience
• An intermediate to senior understanding of Node.js, JavaScript and SQL backed by strong technical knowledge and communication skills
• Coachable and takes initiative to actively seek ongoing constructive feedback
• Inquisitive and relentless in understanding the WHY and able to effectively communicate through it Obsessed with being prepared and expanding the use case of our product within a world-class book of logos with the same level of investment as if it were your own business
• Strong prioritization skills to execute competing responsibilities
• Energetic and engaging personality with a positive team player attitude
• Highly skilled in the art of asking impactful questions and listening
• Competitive with a track record of winning - Demonstrated ability to create lasting relationships and exceed targets

Perks and Benefits

• Work remotely within a flexible work environment (our team spans the US and Canada)
• Competitive company-paid benefits plan starting day 1!
• Generous professional development budget
• RRSP/ 401k matching program and company stock options
• Half-day Fridays in the summer

Selected candidates will be contacted through BambooHR (please check your junk mail).

Case IQ is an equal opportunity employer. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable employment laws. If you have a disability or special need that requires accommodation, please contact us at hr@caseiq.com.