Technical Lead - Applicant Tracking System (ATS)/ Candidate Relationship Management (CRM) Implementation & Transition
IT, Customer Service · Contractor
Ottawa, ON, Canada
CAD 110-130 / hour
About Calian
At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.
Technical Lead – Applicant Tracking System (ATS)/ Candidate Relationship Management (CRM) Implementation & Transition
Position Overview
Serve as the Technical Lead for the implementation and transition to a new ATS/CRM platform, providing end-to-end leadership across data migration, integrations, system configuration, privacy compliance, go-live readiness, and legacy system decommissioning. Act as the primary technical liaison between business stakeholders, internal IT teams, privacy/security teams, and implementation vendors to ensure a successful and compliant deployment.
Responsibilities
- Lead technical implementation workstreams from requirements definition through configuration, testing, cutover, go-live, and hypercare.
- Define and execute technical cutover and deployment strategies, including readiness assessments, rollback planning, production validation, and post-go-live support.
- Oversee end-to-end data migration and transformation activities, including data mapping, cleansing, validation, reconciliation, and business sign-off.
- Support and validate functional and technical requirements for system configuration, integrations, reporting, operational support, and downstream processes.
- Support integration design and readiness activities across enterprise platforms, including SAP, SuccessFactors, UKG, APIs, and BTP Middleware.
- Drive privacy, security, data retention, and compliance initiatives, including support for Privacy Impact Assessments (PIAs) and governance requirements.
- Plan and coordinate legacy system retirement, including dependency analysis, archival strategies, transition planning, and decommissioning activities.
- Identify and manage technical risks, dependencies, issues, and decisions throughout the implementation lifecycle.
- Develop technical documentation, runbooks, integration inventories, migration plans, operational procedures, and support materials.
Key Deliverables
- Technical Cutover Strategy & Runbook
- Go-Live Readiness Assessment
- Data Migration & Validation Plans
- Data Retention & Archival Framework
- Privacy & Security Assessment Inputs
- Legacy System Decommissioning Plan
- Technical Risk & Dependency Log
- Transition, Operational Support, and Hypercare Documentation
Qualifications
- Senior technical leadership experience delivering enterprise ATS, CRM, ERP, HRIS, or workforce management implementations.
- Strong expertise in integrations, APIs, middleware, data migration, data transformation, and platform configuration.
- Experience translating business requirements into technical solutions and implementation plans.
- Proven success leading go-live, cutover, deployment readiness, and hypercare activities.
- Deep understanding of enterprise privacy, security, compliance, and data governance practices.
- Strong stakeholder, vendor, and cross-functional team leadership skills with the ability to drive issue resolution and technical decision-making.
Compensation
- $110-130/hour
“Final compensation will be based on the successful candidate’s skills, experience, qualifications, and contract conditions.”
Vacancy
- We have 1 (one) available position
At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.
#LI-DR1# #ID-DR1#
At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.