Contract Manager
Calian
Legal
Remote
USD 80k-90k / year + Equity
About Calian
At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.
Position Overview
Calian is seeking a Contract Manager to join our Health Services team. This is a 12-month maternity leave replacement. This client-facing role is responsible for overseeing healthcare contracts of varying size and complexity, ensuring strong workforce and client satisfaction, financial performance, and operational excellence.
Based in Ottawa in a hybrid work environment, you will manage budgets, schedules, and human resources while building and maintaining strong client relationships. You will also play a key role in supporting contract growth, improving processes, and ensuring timely, high-quality service delivery.
Responsibilities
Contract Management & Delivery
- Ensure contracts meet workforce satisfaction, client satisfaction, compliance, and financial performance targets
- Serve as the primary client contact, building strong relationships and addressing issues proactively
- Track progress, quality, and performance of work at client sites
- Manage budgets, cash flow, schedules, resources, invoicing, and approval of timesheets
- Support contract renewal, retention, and growth opportunities
- Ensure accurate and timely monthly billing and contract reporting
- Monitor key performance indicators and communicate contract status to leadership
Proposal & Business Support
- Support proposal reviews, pricing meetings, and responses to client Requests for Proposals
- Identify opportunities to expand contract scope or increase revenue, collaborating with Sales as needed
Process Improvement & Team Contribution
- Contribute to forecasts, annual budgets, and team initiatives
- Identify and implement improvements in contract delivery processes and internal procedures
- Collaborate with internal teams and Divisional Services (HR, Payroll, Finance) to support effective information flow
Qualifications
- Post-secondary education in healthcare, business, or a related field
- 3 to 5 years of experience in contract administration, project management, or a healthcare environment
- Strong financial acumen and proficiency with Microsoft Office tools, including Microsoft Project
- Excellent organizational, interpersonal, negotiation, and problem-solving skills
- Results-driven with the ability to adapt to changing priorities
- Bilingualism (English/French) is an asset
Additional Requirements
- Ability to work flexible hours
- Strong sense of urgency with a proactive, solutions-oriented approach
- High level of discretion and sound judgment when handling sensitive matters
- Ability to manage multiple priorities in a fast-paced environment
- Strategic thinking with the ability to anticipate issues and develop effective solutions
Compensation
$80,000 – $90,000
Position Type
We have 1 available position.
#LI-RL1# #SF#
At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.
How we hire
- Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you.
Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to just be your authentic self! - Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.
During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help.
- We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines:
- Do your research on Calian, the department, and team you are looking to join
- Add a cover letter that explains why you are a good fit for this position
- Share a portfolio, personal websites, or links to your professional social media
- In your CV, highlight your key achievements - this is your time to brag
- Include dates! Share the timeline of your experience
- Stand out by tailoring your resume to each position you apply to
- Only apply to roles you’re genuinely interested in and that align to your experience
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- Be prepared! Do your research on Calian, the department, and team you are looking to join
- View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work experience
- Prepare a list of questions to ask us
- Dress business casual for your interview (virtual and in person)
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- We assess your skills and fit, you assess our fit for you
- We keep you updated and share expectations as we make progress in the recruiting cycle
- Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process
Perks and benefits
- Flexible work hours
- Robust company-paid benefits
- Generous time off package
- A balanced approach to work and life
- Stock purchase plan
- RRSP program*
- Work from home options