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DevOps Support Specialist, Health Integration Services

Calian

Calian

Software Engineering, Customer Service
Remote
Posted on Dec 18, 2024

Position Overview

We are looking to add a new DevOps Specialist to be part of a small and dynamic team comprising Developers, Testers, Business Analysts, Product Managers, and more! As a DevOps Specialist working within the team, you will also aim to assist customers with troubleshooting issues and automating their environments.

Location
Toronto, ON
Hybrid, CAN
Job Type
Full Time

Responsibilities

• Developing automated scripts and processes to deploy products that the team develops

• Automating deployments and monitoring for internal and external customer-facing environments

• Drive and promote DevOps practices within the team

• Educating customers on DevOps practices and helping them adopt new approaches to operate software in an Azure environment and on-prem data centers

• Collaborating with other members of the development team to identify additional opportunities for automation and monitoring

• Promoting tools and frameworks to speed up and simplify the software development process

• 24×7 support for the customer’s environment on a weekly rotation basis with team members

• Triage incident tickets and investigate and resolve issues

• Re-direct incident tickets to appropriate resources as required

• Communicating/troubleshooting incidents with clients

Qualifications

• At least 2 years of proven DevOps experience in Azure, .NET, and Web app stacks

• Over 2 years of proven experience using Azure DevOps or GitHub to automate builds, deployments, test executions and security reviews

• Over 2 years of experience working directly with customers

• A solid understanding of cloud environments (preferably Azure), cloud networking, and security best practices to operate cloud-native software (including OWASP and other standards)

• A Solid knowledge of automating performance and functional test executions

• MS SQL Server knowledge is required

• Capable of effectively and efficiently learning

• A passion for technical excellence

• Self-motivated, an individual that can complete tasks under minimal supervision

• The ability to work under pressure

• Exceptional interpersonal & collaborative skills

• Ability to communicate effectively with clients

• Comfortable performing component demonstration in front of key business holders, PMs, and clients

  • MS Azure Cloud technologies experience is a plus

• BizTalk Administration knowledge is a plus

#LI-CH1# #SF#

How we hire

  • Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you.

    Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to just be your authentic self!
  • Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.

    During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help.

  • We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines:
    • Do your research on Calian, the department, and team you are looking to join
    • Add a cover letter that explains why you are a good fit for this position
    • Share a portfolio, personal websites, or links to your professional social media
    • In your CV, highlight your key achievements - this is your time to brag
    • Include dates! Share the timeline of your experience
    • Stand out by tailoring your resume to each position you apply to
    • Only apply to roles you’re genuinely interested in and that align to your experience
    • Be prepared! Do your research on Calian, the department, and team you are looking to join
    • View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work experience
    • Prepare a list of questions to ask us
    • Dress business casual for your interview (virtual and in person)
    • We assess your skills and fit, you assess our fit for you
    • We keep you updated and share expectations as we make progress in the recruiting cycle
    • Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process