Supporting Crew Member-EN
CAE
Customer Service
Dallas, TX, USA
Posted on Mar 20, 2026
Behind every success is a team of dedicated experts driving us forward. Our corporate functions don’t just support — they lead, shaping the company’s path and preparing clients and employees for the moments that matter. Be part of a team where your work makes a difference, with opportunities to grow, collaborate, and thrive.
SCMs support a diverse range of trainees—including FAA Part 135 and 91 operators, EASA trainees, and clients from various NAAs. While a type rating is not required, SCMs must maintain proficiency as qualified crew members. Responsibilities may also include simulator evaluation support for CAE or external authorities.
CAE provides a comprehensive training program to elevate instructional effectiveness and CRM skills. Successful candidates demonstrate strong professionalism, excellent communication skills, and a commitment to delivering a high‑quality training experience.
The program is well suited for both aspiring aviation students who meet minimum criteria and experienced pilots seeking stability while staying connected to cockpit operations.
Minimum Qualifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time:
As a Federal Contractor, CAE is required to participate in the E‑Verify Program to confirm eligibility to work in the United States.
EEO Notice Link
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
About CAE
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type
On Call (Fixed Term)
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Data Privacy
Privacy Statement | CAE
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
- Description
SCMs support a diverse range of trainees—including FAA Part 135 and 91 operators, EASA trainees, and clients from various NAAs. While a type rating is not required, SCMs must maintain proficiency as qualified crew members. Responsibilities may also include simulator evaluation support for CAE or external authorities.
CAE provides a comprehensive training program to elevate instructional effectiveness and CRM skills. Successful candidates demonstrate strong professionalism, excellent communication skills, and a commitment to delivering a high‑quality training experience.
The program is well suited for both aspiring aviation students who meet minimum criteria and experienced pilots seeking stability while staying connected to cockpit operations.
Minimum Qualifications
- Commercial Pilot or Airline Transport Pilot (ATP) certificate
- Airplane Multi-Engine Land (MEL)
- Instrument Rating – Airplane Multi-Engine Land
- Minimum 50 hours multi‑engine and instrument experience
- Minimum 400 hours Total Time (100 hours turbine preferred)
- Must meet all TSA requirements
- Must reside within the Dallas, TX area
- Availability for 10–15 workdays per month
- Ability to complete up to 3 weeks of initial training
- Ability to work 11+ hour days, with no more than 6 hours in the simulator at a time
- Availability to work any day and time, based on declared availability
- Commitment to previously scheduled training sessions
- Ability to provide at least 35 events within a rolling 12‑month period
- Scheduling availability of at least 5‑hour blocks, operable 24/7
- 100+ hours turbine time
- Previous CRM, flight instruction, or aviation training experience
- Strong customer service background (“red carpet service”)
- Excellent written and verbal communication skills
- Ability to foster a welcoming, professional, and effective learning environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Below is a nonexclusive list and may be updated at any time:
- Constantly ascends or descends ladders, stairs, scaffolding, ramps, and poles.
- Constantly moves in different positions including tight and confined spaces.
- Occasionally remains stationary, standing or sitting.
- Occasionally moves about to accomplish tasks or relocate.
- Occasionally adjusts or moves objects up to 25 pounds.
- Constantly repeats motions involving wrists, hands, and fingers
As a Federal Contractor, CAE is required to participate in the E‑Verify Program to confirm eligibility to work in the United States.
EEO Notice Link
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
About CAE
At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.
Position Type
On Call (Fixed Term)
Equal Opportunity Employer
CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.
Data Privacy
Privacy Statement | CAE
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.