Lead Business Analysis – Specialist

Description

Minimum Qualifications

• Bachelor’s degree or equivalent.

• Minimum 7 years of related experience.
• Expertise in Crew Planning, Scheduling, Tracking, Crew Training, and Crew Rules.
• Hands‑on experience in the Crew Management domain—either within an airline (scheduling, training, tracking) or through end‑to‑end implementation of crew enterprise systems.
• Strong domain knowledge in airline crew scheduling, flight crew planning, or flight operations required.
• Knowledge of airline regulatory requirements (flight crew duty and flight period limitations).
• Advanced software proficiency and strong understanding of client‑server architectures and legacy system integration.
• Excellent written and verbal communication skills, including comfort in C‑level discussions.
• Ability to facilitate customer‑facing workshops (User Training, Scoping Studies, Interactive Pilots, Customer Validation Testing).
• Ability to define and map complex airline crew business processes.
• Proficiency in Microsoft Office, including strong PowerPoint and Excel skills.
• Ability to write clear, detailed customer requirement documentation with acceptance criteria.
• Must be legally authorized to work in the United States without current or future visa sponsorship.

Preferred Qualifications

• Demonstrated leadership in an individual‑contributor capacity, including guiding workstreams and mentoring analysts.
• Experience coaching or developing SMEs and junior team members.
• Proven ability to build strong customer and cross‑functional partnerships.
• Experience supporting enterprise aviation software testing, training, and deployment planning.

Physical Requirements

• Occasionally ascends or descends ladders, stairs, scaffolding, ramps, or poles.
• Occasionally moves through tight or confined spaces.
• Constantly remains stationary (sitting or standing).
• Occasionally moves about to accomplish tasks or transition between work areas.
• Occasionally lifts or adjusts objects up to 50 pounds.
• Constantly performs repetitive motions involving wrists, hands, and fingers.
• Able to travel 5–10%, typically in 5–10‑day segments, with trips potentially lasting up to two weeks.

Benefits

• Comprehensive medical, dental, vision, and EAP plans.
• 401(k) and employee stock purchase programs with CAE match.
• Generous paid time off, including parental leave and vacation.
• Company‑paid life insurance, AD&D, short‑term disability, and caregiver support.
• Voluntary benefits including legal coverage, dependent life insurance, pet insurance, and FSAs.
• Programs supporting work‑life balance and employee well‑being.

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