Customer Care Intern
Boston Scientific
Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
At Boston Scientific you can take the first step towards a meaningful career by joining a passionate team and contributing to improve the health of people around the world. You’ll have the opportunity to grow and nurture your talent in an inclusive and innovative environment.
Choosing the right place to work is an important decision. Read all the details below and if it sounds like you, consider joining the team
About the Role:
Customer Care Intern will work closely with our Customer Care Team supporting EMEA countries in providing the best service to serve our patients. He/she will use SAP and Salesforce on daily basis to perform different tasks to fulfil orders and queries from our stakeholders. Customer Care Intern’s role is a vital part of our international collaboration and EMEA sales organization.
Key Responsibilities:
-
Working closely with the team supporting local Customer Care businesses
-
Daily use of Salesforce to register all incoming emails/requests from customers and sales representatives
-
Performing transactions in SAP
-
Sending invoices to customers
-
Managing returns of products
-
Creating delivery notes
-
Processing credit notes
-
Other tasks related to Customer Care support
Profile Requirements:
-
Enthusiastic students on bachelor or master level (2024-2025)
-
Attentive to details (accurate) is a must
-
Polish native with good English is a must (B2).
-
Additional European language is desired: French, Italian (Minimum B1/B2)
-
Strong ability to create and maintain relationships.
-
Ability to work independently and as part of a team
-
Good time management
-
Willingness to learn and adapt to new tasks
We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.