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Key Account Management Team Manager, Rhythm Management - Italy

Boston Scientific

Boston Scientific

Sales & Business Development
Metropolitan City of Milan, Italy
Posted on May 26, 2025

Location: remote working, anywhere in Italy.

Deadline for applications: June 6th, 2025

About the Role

As a Key Account Management Team Manager (KAM Manager) within the Rhythm Management (RM) division, you will be instrumental in driving Boston Scientific’s strategic commercial approach across key accounts. You will lead a team of KAMs and act as a key decision-maker, working in close partnership with Regional Sales Managers (RSMs), Strategic Account Managers (SAMs), and report into the Business Unit Manager (BUM) to shape and execute national strategies and high-value commercial deals. Your focus will include GPOs, Tier 1 hospitals, and centralized purchasing entities, where economic influence and clinical volume are critical.

The appointed KAM Manager will lead, coach and train a team of 4 KAM for RM around Italy; this position can be based anywhere in Italy.

In this role, you will be responsible for:

Strategic Account & Commercial Leadership

  • Lead and manage the KAM team, providing direction, coaching, and performance management.
  • Serve as a key decision-maker, alongside RM BUM and HS&P BUM, on critical accounts and major cross-divisional deals.
  • Own complex negotiations at the national level with GPOs and other critical accounts.
  • Build and maintain strategic relationships with C-suite stakeholders within key accounts and support KAMs in developing their own executive relationships.
  • Identify and drive complex, cross-franchise commercial opportunities across Boston Scientific’s portfolio.

Account Management & Opportunity Identification

  • Define and execute tailored value propositions per customer segment in collaboration with Marketing, Commercial teams, and EHQ C&CE.
  • Develop and support strategic account plans, ensuring consistent national messaging and value delivery.
  • Lead cross-Rhythm Management deals, mobilizing internal stakeholders (BUMs, RSMs, etc.) as needed.
  • Coordinate with SAMs to ensure a unified, cross-divisional approach in strategic accounts.

Deal Structuring & Execution

  • Prepare and manage tenders, pricing strategies, and commercial agreements within key accounts.
  • Develop and implement innovative commercial models that integrate products, services, and pricing tailored to customer needs.
  • Ensure integration of new products and services into existing account agreements.

Stakeholder Collaboration & Cross-Functional Alignment

  • Collaborate with internal stakeholders (e.g., SAMs, RSMs, AMs, Field Clinical Specialists) to co-develop and approve deals.
  • Align with HS&P on cross-divisional strategy and with HEMA on health economics messaging and value demonstration.
  • Work closely with Sales Operations to extract insights from data and uncover business opportunities.
  • Utilize CRM systems to record activities and align with broader commercial teams.

Planning & Market Intelligence

  • Contribute to the Annual Operating Plan (AOP) and long-term Strategic Planning processes.
  • Provide regular market insights and customer feedback to Marketing and Commercial teams to refine strategic programs.
  • Stay abreast of the competitive landscape, customer dynamics, and industry trends to inform commercial strategies.

What We’re Looking for in You:

  • Proven experience in sales, hybrid roles, and preferably prior exposure to key account management or solution-based sales in the medical devices industry.
  • Leadership experience, ideally in managing commercial teams or matrix environments.
  • Strong business acumen, analytical and strategic thinking, with a solution-oriented and entrepreneurial mindset.
  • Demonstrated experience in contract negotiation and value-based selling at senior decision-maker level.
  • Excellent collaboration and influencing skills across internal and external stakeholders.
  • Fluent in English and Italian.
  • Bachelor’s degree in Biomedical Engineering, Life Sciences, Business, or a related field.

What We Can Offer You

  • Permanent contract;
  • Upskilling;
  • Autonomy;
  • Healthy competition;
  • Mentoring;
  • Company with a purposeful mission.

We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.