We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more...

POSITION OVERVIEW

Reporting to the Assistant Vice President, Digital Products Delivery, the Director, Digital Products Delivery is a strategic role within the IT department. This individual structures, oversees, and improves digital delivery, including Lean-Agile methodologies. They collaborate with and support Delivery

Leads in executing and enhancing their practices, and be responsible of a team comprised of a Manager, Agile Delivery, including Scrum Masters and Agile Coaches. The role promotes delivery efficiency in a hybrid project & product, matrix, and multidisciplinary environment by leveraging streamlined processes, effective tools, and a culture of continuous improvement.

BDC’s IT department is undergoing a significant transformation with the goal of modernizing its development and testing practices while executing a large number of business and IT transformation projects. This position requires an experienced leader who will contribute to this transformation while acting as a change agent for teams and colleagues.

We are looking for a leader who is deeply committed to enhancing the value delivered to BDC’s clients and employees, upholding BDC’s cultural standards, and who demonstrates a passion for the organization’s mission, vision, and values.

CHALLENGES TO BE MET

• Be jointly responsible for delivery alongside delivery leaders (cadence, go-live, dependencies), as well as for harmonizing and improving delivery practices.

• Enhance the orchestration of product families and platforms.

• Improve mechanisms and tools for tracking and communicating digital deliveries.

• Provide a consolidated view of budgets, capacities, risks, and issues across matrixed teams.

• Optimize and simplify delivery-related processes.

• Identify and resolve bottlenecks in delivery workflows.

• Improve the quality of team estimates and the accuracy of planning.

• Work closely with the Lean-Agile Lead to define, align, guide, and evolve Lean-Agile delivery practices with Agile Coaches and Scrum Masters.

• Support effective management of software contracts and RFPs.

• Oversee consultant contracts for the team and allocate consultants to specific transformation and support mandates.

• Support incident and problem management in collaboration with other leaders and the delivery leaders.

• Participate in change management efforts to increase adoption of identified improvements.

• Coordinate training, recruitment, and coaching needs for the team.

• Make data-driven decisions and measure Lean-Agile delivery maturity.

• Promote servant leadership and strengthen the autonomy of matrix teams.

• Support the shift toward a product-oriented team structure and evolve associated practices.

• Manage career development and individual performance of team members.

• Actively collaborate with leadership in architecture, PMO, InfoSec, data, software engineering, and infrastructure.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree in IT, Business Administration, or a related field. Master’s degree is an asset.

• 15 years of experience in IT leadership, including 5 years in a matrixed environment.

• 5 years as a Lean-Agile leader with team responsibilities (Agile Coaches, Scrum Masters).

• Proven experience in delivery within hybrid and evolving environments.

• Proficiency with tools such as Azure DevOps, Confluence and Miro. Power BI is an asset.

• Hands-on experience applying agile frameworks such as SAFe, Scrum, Disciplined Agile, etc. Certifications are an asset.

• Excellent talent management and transformational leadership skills.

• Strong ability to solve complex problems with a strategic vision.

• Stakeholder management and political acumen.

• Strong business sense and excellent communication skills.

• Bilingualism (French and English) is essential.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.