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Inside Sales Account Manager

Avaya - Networking business

Avaya - Networking business

Sales & Business Development
United States · Remote
Posted on Dec 12, 2025

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Job Information

Job Code: 00292799

Job Family: Sales

Job Function: Management

Short Description

Directs, supervises, and mentors inside sales associates to achieve unit revenue, profitability, and expense objectives. Ensures that inside sales are successful in owning and driving revenue growth for accounts and partners within assigned region. Targets quota by training and mentoring inside sales on appropriate sales activities, new account prospecting, and leveraging the sales network. An experienced revenue generator with proven management skills. Coaches team on how to sell the full portfolio of Avaya solutions by generating "pull" demand through indirect sales-oriented activities to end users. Selectively creates senior partner relationships with the largest customers and is considered a trusted advisor, creating value and influencing Avaya’s position with partners. Coordinates and reviews inside sales strategies and account plans that segment the addressable market and align partners in key target areas and addresses partner gaps. Responsible for ensuring that the region has the right talent to achieve goals. Recruits talent as needed, and is able to organize team with a strategy for progressing and replacing sales talent. Plays a key role in onboarding new sales talent, teaching the Avaya way. Is able to take a fair, but firm, approach when reviewing and evaluating inside sales personnel, doing so in a structured way that aligns with the role requirements outlined by Avaya.

Experience

5 - 8 Years of Experience

Education

Bachelor degree or equivalent experience

Preferred Certifications

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Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.