Corporate Social Media Manager
Avaya - Networking business
About Avaya
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits.
Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.
The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com.
About The Opportunity
What can you look forward to?
We are looking for an innovative and strategic thinker to join our team as Corporate Social Media Manager. In this role, you will be the visionary behind Avaya’s social media strategy, responsible for crafting and executing initiatives that elevate our brand and engage our global audience. You will lead efforts to set ambitious goals, leverage data-driven insights, and collaborate with cross-functional teams to ensure our social media presence reflects our leadership in the industry. Your ability to communicate effectively, think creatively, and lead with purpose will be crucial to our success.
What you’ll do:
•Shape the vision: Develop and implement a forward-thinking social media strategy that aligns with Avaya’s business objectives and brand vision.
•Lead and inspire: Set goals and KPIs, driving innovation in our social media initiatives.
•Collaborate across marketing: Work closely with internal teams (marketing, communications, product, sales & partner enablement) to create cohesive and impactful messaging.
•Build strategic partnerships: Manage relationships with external agencies and vendors to amplify our social media efforts.
•Create engaging narratives: Oversee a content calendar that delivers compelling, relevant, and thought-provoking content.
•Innovate continuously: Stay ahead of social media trends and introduce new approaches to enhance Avaya’s online presence.
•Analyze and adapt: Use data to measure success, report on key metrics, and refine strategies to improve performance.
How the position fits within the organization:
You’ll report into the Corporate Communications team, which includes global corporate communications, public relations, thought leadership and social media. Within our team, you will work closely with Avaya marketing teams such as Internal Communications, Sales and Partner Communications, Executive Communications, Public Relations and Influencer Relations, and our Solutions Marketing, Campaigns/Demand Gen and Events teams.
About You
What makes you a great fit?
•Experience: 5-8 years in social media management, preferred organic and paid experience, with a proven track record of developing and executing innovative strategies.
•Education: A bachelor’s degree in Marketing, Communications, or a related field -OR- related years of experience in a relevant industry.
•Leadership: Demonstrated ability to lead projects and influence teams, driving alignment and achieving results.
•Strategic mindset: Strong analytical skills with the ability to translate insights into actionable strategies and effectively manage projects from conception to execution.
•Communication: Exceptional verbal and written communication skills, capable of crafting compelling narratives and engaging diverse audiences.
•Creative and forward-thinking: A passion for innovation, a keen sense for storytelling, and the ability to bring fresh ideas to life.
•Technical proficiency: Knowledge of social media platforms, analytics tools (e.g., Google Analytics, Meltwater), and content management systems. Familiarity with SEO best practices and social media advertising.
•Relationship builder: Strong interpersonal skills with the ability to manage relationships with internal teams and external partners, fostering collaboration and driving success.
•Adaptable and solution-oriented: Ability to adapt to changing circumstances and proactively seek solutions to challenges.
•Project management: Excellent organizational skills, with the ability to manage multiple projects, meet deadlines, and maintain high attention to detail.
Compensation
The pay range for this opportunity is from $94,100 to $127,100 + performance-related bonus + benefits
This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, competencies, and location.
If your expectations fall outside of this range, but you are interested in this position we’d love to hear from you! Humans, not ‘bots’ screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria.
Our Benefits include:
• Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs.
• Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis.
• Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country.
• Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success.
• Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving.