Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Responsible for design, development, modification, debug and/or maintenance of software systems

What will your job look like?

• Engineering
• Provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
• Adheres to Amdocs change management processes.
• Ensures that the solution is maintainable, scalable and supportable.
• Designs, develops, and maintains tools/automations to assist in troubleshooting, debugging and support.
• Investigation
• Investigates, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution.
• Highlights risks and helps in mitigating the risk from technical aspects.

• Analysis
• Analyzes production issues from business and the application/code perspective and outlines corrective actions
• Performs impact assessments of the issues and contributes to the Root Cause Analysis of critical issues
• Innovation & Continuous Improvement
• Introduces continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions
• Applies automation to minimize complexity, reduce time to response, etc.
• Quality and SLAs
• Contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality SLAs, etc.
• Ensures that assigned tasks are completed on time and that delivery timelines are met in accordance with the quality targets of the organization
• Onboarding & Knowledge Sharing
• On-boards new employees and trains them on processes and knowledge sharing with team members
• Takes active role in team building, including technical mentoring and knowledge transfer. Communicates with internal/external customers to enhance the understanding of customer problems and verifies that an appropriate resolution has been applied.

All you need is...

All you need is…

• Bachelor’s degree holder in any Computer Science, Engineering, and IT-related field.
• 2+ years of relevant work experience as SW Engineer/ Developer.
• Working knowledge and/or experience in programming languages like JAVA, Python, Unix, SQL, Shell Scripting, Perl
• Working knowledge and/or experience in Unix and SQL
• Knowledge in Software Development Life Cycle.
• Preferably with Telecommunications background and experience during his/her internship.
• Willing to work on a Hybrid set up (3x per week), Dayshift in BGC, Taguig City
• Available for Local Hiring only (Philippines).

Why you will love this job:

• You will be challenged to design and develop new software applications.
• You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.