Job ID: 199338

Required Travel : Minimal

Managerial - No

Location: Mexico-Guadalajara (AM)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process.

What will your job look like?

• Provide engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications.
• Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution.
• Contribute to and support the automation of multiple parts of infrastructure and deployment systems, strive to improve and shorten processes to enable engineering and operations teams to work smarter and faster
• Collaborate with related Product/Account Development teams to drive automation of Configuration Management, Build, Release, Deployment and Monitoring processes, including instruction for the team on the developed tools
• Work with Delivery and Development to create integration and continuity of the code, demonstrating a holistic view of the working environments
• Provide professional support for the developed automations, respond to incidents to proactively prevent system outages and ensure environments availability to meet SLAs
• Participate in the integration between Product/Account infrastructure system and non-Amdocs infrastructure systems
• Stay up-to-date in industry best practices and contribute ideas for improvements in DevOps practices
• Contribute to innovation through automation to enable standard deployable units of infrastructure through multiple environments until production
• Adopt and implement new technology in account/product life cycle
  
  

All you need is...

• Bachelor’s degree in computer science/information technology or equivalent
• • 6+ years of DevOps experience
  • 4+ years supporting Linux environments
  • 4+ years scripting in Python, Groovy, Bash
  • 4-6 years with lifecycle management tools (Bitbucket, Jenkins, Nexus, Azure)
  • Essential skills in Azure and Kubernetes; other cloud platform experience is welcome
  • 4+ years with infrastructure-as-code tools (Ansible, Terraform)
  • Proficiency in CI/CD tools (Jenkins, Bitbucket, Nexus)
  • Hands-on experience with configuration management and automation
  • Experience in building, releasing, deploying, and monitoring cloud-based systems
    

Nice to Have

• Familiarity with third-party tools like Postgres, Cassandra, Helm, Groovy.
• Proficient in monitoring tools such as Grafana and Prometheus, highly desired.
  
  

Why You Will Love This Job

• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• We provide stellar benefits from health to dental to paid time off and parental leave!
  
  

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce