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Customer Business Executive

Amdocs

Amdocs

Customer Service
United States
Posted on Feb 21, 2025

Job ID: 196086

Required Travel: Up to 25%

Location: Bellevue, WA - Hybrid

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

We are now seeking a dynamic, experienced Customer Business Executive responsible for continued account growth, delivery excellence and overall profitability for a leading tier-1 communications services provider!

What will your job look like?

  • Serve as the trusted advisor and focal point for Amdocs services & solutions as well as be the voice of the customer within Amdocs.
  • As a forward-thinking leader you’ll help define the innovative future of Amdocs service offerings with our top customers.
  • Identify and address customers challenges and needs by optimally demonstrating Amdocs offerings and business value to lead account expansion and long-term business strategy.
  • Drive growth into new buying centers (hunter) while maintaining and growing in existing areas (farmer).
  • Ensure customer satisfaction of project deliveries, quality, timeline and budget.
  • Collaborate and enable large, cross-matrixed teams to deliver excellence.

All you need is...

  • Progressive business development and large total account leadership experience in telecom software and services solutions to communication service providers.
  • To be a trusted executive-level partner to large customer accounts.
  • Successful experience with P&L Management as well as preparing and executing the Annual Operating Plans.
  • Strong financial background.
  • Excellent executive-level communication skills.

Why you will love this job:

  • You will have the opportunity to direct a team that works with cutting-edge technologies
  • Be part of a team whose work directly impacts millions of end-users
  • Work with the world’s leading telecommunication providers

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce