Job ID: 193404

Required Travel : Minimal

Managerial - No

Location: Greece- Athens (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

Seeking a GenAI Specialist with expertise in neural networks, NLP, and computer vision to lead AI automation projects, including a scalable LLM backend, data orchestration, and production-grade ML models.

What will your job look like?

• Lead the progress of our AI-driven automation tools, integrating LLM and expanding our data ingestion platform.
• Deploy, fine-tune and benchmark foundational LLM models for production focusing on accuracy, scalability, and efficiency.
• Build RAG (Retrieval-Augmented Generation) pipelines and focus on prompt engineering strategies to boost model relevance and adaptability.
• Design and build LLM-based agents with function-calling tools for specific, task-oriented AI solutions.
• Use LLM APIs (like OpenAI, Anthropic) for language tasks, frameworks (LangChain, LlamaIndex) for rapid development, and platforms (Langfuse) for real-time monitoring
• Collaborate with cross-functional teams to align AI/ML applications with business goals, providing also technical insights to non-technical stakeholders.
• Manage data preprocessing, feature engineering, and model selection using large datasets and distributed computing.
• Follow MLOps best practices (CI/CD, versioning, deployment) to ensure streamlined operations and version control.
• Stay updated on AI/ML trends and technologies to drive continuous innovation.
  
  

All you need is...

Must-Haves

• A Bachelor’s or Master’s in Computer Science, Machine Learning, or a related field, with specialized AI/ML training.
• 1-2 years in a leadership role on AI projects, plus 3-4 years of hands-on work with Large Language Models (LLMs), including model development, fine-tuning, and deployment.
• Strong skills in prompt engineering and LLM agent development, optimizing prompts and building intelligent agents for complex tasks and external tool interactions.
• Experience building RAG pipelines and integrating tools to improve retrieval, indexing, and context understanding.
• Advanced proficiency in Python and key AI/ML libraries for model building and automation.
• Excellent English communication skills, with the ability translating tech into plain language.
• A team-player mindset, proactive problem-solving skills, and an eagerness to innovate in a fast-paced, cross-functional environment
  
  

Good To Have

• Experience with LLM APIs (e.g., OpenAI, Anthropic), and frameworks like LangChain and LlamaIndex.
• Familiarity with monitoring platforms like Langfuse for real-time observability
• Hands-on experience with advanced RAG techniques, data indexing, and embedding models.
• Background in AI-driven automation and information extraction for building data-driven applications
  
  

Why You Will Love This Job

• The chance to serve as a specialist in software and technology.
• You will take an active role in technical mentoring within the team.
• We provide stellar benefits from health to dental to paid time off and parental leave!
  
  

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce