Adecco is currently hiring a meticulous and detail-oriented individual to join our clients banking team as a Banking Operations Coordinator in Calgary, AB. In this role you will play a vital part in ensuring the delivery of the highest quality of customer service to clients. You will be responsible for providing day to day service to a number of independent Portfolio Managers and Brokers.
If you thrive in a fast-paced environment, excel at managing banking transactions with precision, and love the satisfaction of ensuring smooth operations, we are looking for you!

• Pay Rate: $30/hour
• Location: Calgary, AB
• Shift: 8:30am – 5:00pm OR 9:30am – 6:00pm
• Job type: Full-time | 6-month contract with possibility of extension

• Paid weekly accurate and on time
• Strong health and safety programs
• Medical and dental benefits once qualified
• Free training programs
• New and quicker onboarding process

• Possess knowledge of the structure, procedures and systems utilized within the bank and support areas
• Build and maintain strong relationships with clients through the coordination of efforts with various internal departments and divisions
• Ensure that a high level of customer service is maintained with our clients by keeping them informed of any new developments, products, and all available services as they relate to their business needs
• Ensure prompt and thorough resolution of all client issues and recommend improvements in policies and procedures with the ultimate goal of continually improving our service delivery
• Act as a liaison with the various operational areas within the bank to ensure tasks are completed in a proactive and timely manner
• Conduct regular meetings with clients and document ongoing service and operational issues with respect to the client and the bank, investigate, follow and resolve
• Provide clients with guidance on the bank's policies, procedures and training that directly impact their business
• Provide process improvement recommendations that will enhance the overall business relationship with clients
• Represent the bank professionally at client meetings/business functions.

• Must be legally eligible to work, and reside in Canada
• University degree with a minimum of two years in a brokerage/service role
• Canadian Securities Course (CSC) is required
• Canadian Practices Handbook (CPH) a definite asset.
• Financial industry experience is required
• Knowledge of the regulatory and legal aspects of the industry
• Knowledge with Microsoft Office is highly preferred
• Self-starter with the ability to work independently and also within a team environment
• Highly motivated and enthusiastic individual who demonstrates can do attitude with the ability to work in a high volume, fast paced environment
• Strong interpersonal skills
• Strong verbal and written communication skills