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Banking Operations Coordinator

Adecco

Adecco

Operations
Toronto, ON, Canada
Posted on Friday, July 5, 2024

Adecco is currently hiring a meticulous and detail-oriented individual to join our clients banking team as a Banking Operations Coordinator in Calgary, AB. In this role you will play a vital part in ensuring the delivery of the highest quality of customer service to clients. You will be responsible for providing day to day service to a number of independent Portfolio Managers and Brokers.
If you thrive in a fast-paced environment, excel at managing banking transactions with precision, and love the satisfaction of ensuring smooth operations, we are looking for you!

  • Pay Rate: $30/hour
  • Location: Calgary, AB
  • Shift: 8:30am – 5:00pm OR 9:30am – 6:00pm
  • Job type: Full-time | 6-month contract with possibility of extension
Here's why you should apply:
  • Paid weekly accurate and on time
  • Strong health and safety programs
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process
Responsibilities:
  • Possess knowledge of the structure, procedures and systems utilized within the bank and support areas
  • Build and maintain strong relationships with clients through the coordination of efforts with various internal departments and divisions
  • Ensure that a high level of customer service is maintained with our clients by keeping them informed of any new developments, products, and all available services as they relate to their business needs
  • Ensure prompt and thorough resolution of all client issues and recommend improvements in policies and procedures with the ultimate goal of continually improving our service delivery
  • Act as a liaison with the various operational areas within the bank to ensure tasks are completed in a proactive and timely manner
  • Conduct regular meetings with clients and document ongoing service and operational issues with respect to the client and the bank, investigate, follow and resolve
  • Provide clients with guidance on the bank's policies, procedures and training that directly impact their business
  • Provide process improvement recommendations that will enhance the overall business relationship with clients
  • Represent the bank professionally at client meetings/business functions.
Qualifications:
  • Must be legally eligible to work, and reside in Canada
  • University degree with a minimum of two years in a brokerage/service role
  • Canadian Securities Course (CSC) is required
  • Canadian Practices Handbook (CPH) a definite asset.
  • Financial industry experience is required
  • Knowledge of the regulatory and legal aspects of the industry
  • Knowledge with Microsoft Office is highly preferred
  • Self-starter with the ability to work independently and also within a team environment
  • Highly motivated and enthusiastic individual who demonstrates can do attitude with the ability to work in a high volume, fast paced environment
  • Strong interpersonal skills
  • Strong verbal and written communication skills
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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