As a Front Desk Administrator at ActiveCARE Physio in Orleans, Kanata, Nepean and Ottawa (Montfort), you are the first point of contact for our patients and visitors. Your role is crucial in setting the tone for the entire patient experience. Your primary responsibilities include warmly welcoming patients, managing appointment schedules, handling incoming calls, and performing administrative tasks such as filing and data entry. Job Responsibilities:- Greeting patients and visitors and directing them as necessary.- Scheduling, rescheduling, or canceling appointments as needed.- Answering phone calls professionally and taking accurate messages.- Managing administrative records, including patient files and confidential information.- Verifying insurance details and assisting in billing processes. Skills and Requirements:- Excellent communication and customer service skills.- Proficiency in essential office software and telephone systems.- Strong organizational skills and attention to detail.- Previous experience in a healthcare or customer service setting is a plus.- Excellent organizational and multitasking abilities. Your ability to manage multiple tasks efficiently while maintaining a friendly and professional demeanor is vital. As a Front Desk Administrator, you will use your skills to keep our office running smoothly, ensuring that both patients and staff have what they need for successful healthcare outcomes. If you are dedicated, personable, and ready for a role that is essential to the functioning of a top-notch healthcare team, we welcome you to join us at ActiveCARE Physio in Orleans, Kanata, Nepean and Ottawa (Montfort).